This is a software built for importing your trading information to report your year end tax info.
This company is out to get your money. The software works, but then when your subscription expires, they lock it so you can't edit it. This makes it so every year when you want to re-use it you have to spend $200+ to upgrade your subscription so you can use the software you already bought.
I dealt with them on the phone all week because I bought an upgrade in January, my hard drive crashed and I wasn't back up until last week, but now my subscription expired. So now even though I paid for the software, I can't edit any entries. They would not resolve the issue at all. They just sent me canned messages in email about how they have great customer service and that I can just pay the subscription fee to make it work.
Companies like this with their arrogant policies really make one wonder how they stay in business.
i agree i find them arrogant and disrepectful. used them for 4 years but i dropped them 10 months ago as i found them rude as hell. great software but very expensive