nitro
Registered: Sep 2001
Posts: 17945 |
10-30-12 02:48 PM
Quote from Jack_Larkin:
Gah! that's bad. I use services out of that DC.
source?
Read your notices. From Equinix itself.
Dear Equinix Customer,
IBX(s): NY4
SR#:
Date and Time of Occurrence: 29-OCT-2012 21:14 Site Local Time
INCIDENT SUMMARY: IBX Utility Disturbance - Customer Loads Transferred
UPDATE:
Equinix MFO reports that the site is still on generator power. IBX has enough fuel for 2 ½ days before refueling is needed and fuel vendors are on standby. The IBX is still inaccessible due to flooding in the surrounding area; the IBX has not experienced any water issues. No customers have been impacted.
Next update will be when a significant change occurs to the situation.
Sincerely,
Equinix Operations Center
Phone: 866-811-8720
Contacts:
To place orders, schedule site access, report trouble or manage your user list online, please visit: http://www.equinix.com/contact-us/americas/support
If you have any questions or concerns regarding this incident, please contact the Equinix Operations Center at eoc@equinix.com.If the matter is urgent, you may contact the Service Desk North America by phone at +1.866.EQUINIX (378.4649) (USA or Canada) or +1.408.451.5200 (outside USA or Canada) for an up-to-date status.
How are we doing? Tell Equinix – We're Listening.
E Q U I N I X | One Lagoon Drive, 4th Floor, Redwood City, CA 94065 | www.equinix.com
© 2011 Equinix, Inc. All rights reserved.| Legal | Privacy
|
