I'll need to replace the Dell desktop I have now -- five years old running XP -- within the next few moths. I want a desktop, Windows 7, capacity to run four monitors even though I only use two now.. Nothing fancy. I trade only ES & NQ and rarely have more than a handful of charts open at once.
My wife recently bought a Dell i5 laptop and although the machine is great she had some software problems and nearly became suicidal after dealing with their Indian support people. It was ENDLESS, incompetent and superficially polite.
First if anyone has any comments on what I should buy I would appreciate the advice but even more importantly I seem to remember someone suggesting if you by from Dell business you get American support to call. Is that true?
Is there an alternate to Dell that has American customer service? The level of Dell's Indian outsource is pitiful ... but unfortunately it is the customer that must be pitied.
I'll need to replace what I have now -- five years old running XP -- within the next few moths. I want a desktop, Windows 7, capacity to run four monitors even though I only use two now.. Nothing fancy. I trade only ES & NQ and rarely have more than a handful of chats open at once.
My wife recently bought a dell i5 laptop and although the machine is great she had some software problems and nearly became suicidal after dealing with their Indian support people. It was ENDLESS, incompetent and superficially polite. First if anyone has any comments on what I should buy I would appreciate the advice but even more importantly I seem to remember someone suggesting if you by from Dell business you get American support to call. Is that true?
Is there an alternate to dell with American customer service?
Notebooks/laptops always seem to have quirk or two.
I believe that if you buy any Dell from their BUSINESS line of computers you'll get American support. I know for fact that if you buy a computer from the Dell Precision line, you get top-notch, American support... not that you'll need much/any such help.. they are very good, quality machines. (I've had 6 Precisions in my home network for the last 5 years or so...including an M4300 notebook.... all run smooth as a gravy sandwich.)
If you go with Dell, check out their Outlet website. All computers from there carry the same warranty as new.
Notebooks/laptops always seem to have quirk or two.
I believe that if you buy any Dell from their BUSINESS line of computers you'll get American support. I know for fact that if you buy a computer from the Dell Precision line, you get top-notch, American support... not that you'll need much/any such help.. they are very good, quality machines.
I'm not sure if this will work for you but I think this will be my new desktop. I don't know how many monitors this will run so maybe someone with more computer knowledge will chime in.
