Registered: Mar 2011
04-17-12 08:39 PM
Quote from Barbaris:
P: Ok, I do apologize for the confusion but according to our records you spoke to my Colleague Karen in Customer Service who confirmed of a known issue, Customer Service typically handles market data related issues.
P: Customer Service had advised you to run our Beta version of TWS
Now everything is ok.Just installed new built.
But I am wondered why IB support during 2 days tried to lie and persuade me that I am idiot. They told me that 400 000 - 600 000 lots on BAC best bids/asks are normal and they see the same numbers in Bloomberg,BookTrader and ect ???
They do not want to solve so simple problem just wasted my and their time.
I am shocked.