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Catoosa

Registered: Sep 2001
Posts: 878

04-03-12 05:01 AM

Quote from Peri:

It goes here, right? Or have I done it wrong and that is why I still don't have back fill?
C:\Program Files\QuoteTracker

I placed the qtfix.zip file in the C:\Program Files\QuoteTracker folder, right clicked on the qtfix.zip, chose to extract to the C:\Program Files\QuoteTracker folder, and chose yes to all to overwrite files to complete the patch. This should have worked for you if that is what you did.

Be sure you extracted the qtfix.zip 3978 KB file uploaded on 02-04-2012 and not the old qtfix.zip 3870 KB file from about a year ago.

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johnk49

Registered: Feb 2003
Posts: 120

04-03-12 05:29 AM

I'm also having problems with this fix.I had previously installed the old fix and now when I try to install this one I get the message 'Access Denied'!

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stock777

Registered: Jul 2001
Posts: 15407

04-03-12 05:34 AM

try closing the program first.

or reboot then try again

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Peri

Registered: Nov 2002
Posts: 62

04-03-12 05:44 AM

Tried at least a dozen times and it appeared to do what it was supposed to do but .......Got the kid to come try and wiz bang, it appears "fixed" and working now. Thanks to all for the links and help.

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johnk49

Registered: Feb 2003
Posts: 120

04-03-12 05:50 AM

When I try to extract the files I get the message'these files already exist would you like to replace them'when I click yes I get access denied.Help!

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Catoosa

Registered: Sep 2001
Posts: 878

04-03-12 06:28 AM

Quote from johnk49:

When I try to extract the files I get the message'these files already exist would you like to replace them'when I click yes I get access denied.Help!

Could you need to change your file options settings to show hidden and protected files during the overwrite/replace step? maybe disable anti virus? Could you need to be logged on as administrator? QuoteTracker Program is closed and not running? I am sure someone here will know what you need to do.

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