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Old Jul 26th, 2010, 05:27 AM   #1
HKIB
 
 
Join Date: Sep 2004
Posts: 63
Hi, I got the following error message with IB TWS:

"There was a permanent error while downloading necessaruy files. Please try and launch the application again."

I have tried different machines, updated Java and installed the stand alone version, but the problem simply stays.

Any suggestion?

Thanks.
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Old Jul 26th, 2010, 05:52 AM   #2
moarla
 
 
Join Date: Apr 2007
Location: Italy/Alps
Posts: 845
check if you have more java versions installed. you need to have only one version.
uninstall TWS and install it again, that helped me in similar problem.
(you can save the settings on the IB-server)
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Old Jul 26th, 2010, 08:02 AM   #3
HKIB
 
 
Join Date: Sep 2004
Posts: 63
Quote:
Quote from moarla:

check if you have more java versions installed. you need to have only one version.
uninstall TWS and install it again, that helped me in similar problem.
(you can save the settings on the IB-server)
I have tried, but it did not work. Thanks for reply.
    Quote
Old Jul 26th, 2010, 08:27 AM   #4
Bob111
 
 
Join Date: May 2002
Posts: 7,249
save TWS settings in separate directory,uninstall both java and TWS,install java first, restart PC,install TWS,put back settings folder and try again. you can also try to delete all temporary files from both java and windows. make sure you set up restore point before all above
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