Registered: Mar 2012
04-21-12 04:39 PM
Lenovos are the best computers built for business travelers. Their most famous series is the T-Series which was specifically made for businesspeople on the go. The outer trademark black case is a favorite among business travelers as its durable and can withstand a few smacks while on the go.
The T420s is the preferred model among businesspeople. You can hook up three monitors to it. At 14 inches its the perfect size for doing work on an airplane and moving from place to place. The battery seems to last forever and there is another bay for a second battery when you really need endurance. Lenovo claims 30 hours with the most conservative settings and extra battery.
Every computer I have purchased has had to go back for service within the first year. There were some Dells I used once and had purchased the service plan. One day the Dell went down and they had a technician come to my residence. Between the time I made the call to service and the computer put back into working condition was less then 24 hours. Very impressed with Dells premium service plans.
My HPs have had to go back for service a few times. They sent me a UPS box to send the computer back in or I could use my own. They paid shipping back to HP. It was fast and a very friendly process.
Lenovo was a different story. My monitor seemed to be having problems and had to be replaced. Getting in touch with service at Lenovo was a problem. I had to pay shipping back to them and it seemed like forever to get it fixed. When the laptop was returned to me, I saw small scratches in the place where the screen was attached to the laptop. Obviously, this wasnt a very good replacement job. They left signs behind. It was sloppy.
I do like Lenovos and there is a lot to like, however, the service was so poor that I would not buy a Lenovo again. I had wonderful experience with Dells and HPs. If you buy their premium service plan then you get door to door service within a day.
The most common problem with Dells and HPs is they overheat. There is a heatsink right behind the vents which gathers dust. The dust piles up and acts like insulation. So every 3-6 months you really need to blow it out with something like the MetroVacuum ED500 you can get for $50 on Amazon or you might try canned air. The ED500 is more powerful then the canned air and really worked for me. Also, its best to take out the battery when its left plugged in for a time to reduce heat and preserve battery life.
The Dells I had were not very durable. During those years I had a Dell, the service man visited my house about 4-5 times a year. It seemed like we got to know each other and everything from the motherboard to the monitor was replaced. The Dell was shit, but the service went way beyond expectations.
The HPs have been the best compromise between them all. My HP HDX laptop I have had since 2009. Traveled with it all over the world and never had any problems. Well, there were a few minor fit and finish issues. I sent it back once and resolved all issues. The ESATA port has stopped working on the HDX, but I dont really use it that often anyway.
My advice is whatever you get, get the service plan. They all break eventually.