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desertcynlite
Registered: Jun 2010
Posts: 6 |
12-20-11 05:28 PM
TDAmeritrade is under the impression that not many people use Quotetracker. I have been working with the ThinkorSwim people trying to get features from QT incorporated into TOS. Now, this is what they say they are doing but, I have yet to see a useful response to my input or changes made to TOS. However, I continue to email and call them many times a week.
I recommend that anyone who wants to keep using QT do the same so they know there are a number of us out there. At least we might be able to buy some time before they drop support of it.
Trade Support Line at TDAmeritrade: 1-800-672-2098.
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willy
Registered: Jan 2006
Posts: 6 |
12-21-11 07:22 AM
Quote from desertcynlite:
TDAmeritrade is under the impression that not many people use Quotetracker.
Do they not have access to the registration records?
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JackR
Registered: Mar 2004
Posts: 1084 |
12-22-11 02:44 AM
I believe QT was sold to Ameritrade in 2006, about three years before TD acquired TOS. TD probably wanted two things from the QT purchase:
1) Decent charting capability, 2) the QT paid subscriber list for its new TD customer potential - (and perhaps a third reason - preventing a competing brokerage firm from buying a superb package and using it as a marketing tool)
Let's say that Jerry (and Mazel) had 10,000 paid subscribers and twice that in non-paying, ad reading users. If I recall I was paying around $40/50 a year. So that would have produced about $400,000 to $500,000 a year in gross sales. So Jerry probably got about $3M to $5M for his company. Who knows. Anyway it has been 5 years since the sale. TD began restricting the brokerage interface almost immediately and tried to get QT users to switch to them for brokerage services. Three years later TD bought TOS. TOS has two charting packages, their own and the Prophet system which TOS had purchased. Why support three?
Assume that there are now 5000 paying QT users @ $60/yr. $300,000 is not much for supporting a package and there are probably no remaining users that plan on switching to TD/TOS. It was just a good business decision even though it didn't make loyal subscribers very happy.
Jack
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iqfeed
DTN
Registered: Jun 2003
Posts: 211 |
12-22-11 03:22 PM
Quote from shfly:
I'm still using QT & IQFeed...so far so good...and I just paid a another year for IQFeed...so I'm optimistic...(or maybe it's wishful thinking ;)
While our latest IQFeed release "broke" support for some 3rd party apps that aren't being updated to support our latest and greatest, we do have a workaround for QuoteTracker users. Just contact our support group and we can get it working with IQFeed. With this patch, there is no reason for QT to not continue working with IQFeed welll into 2012.
In addition, we now support CME group exchange fee waivers for Interactive Brokers customers so if you are trading through QuoteTracker with IB and using IQFeed data you qualify for exchange fee waivers, saving traders some money.
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Landis82
Registered: Jul 2006
Posts: 8580 |
12-22-11 06:27 PM
Quote from desertcynlite:
TDAmeritrade is under the impression that not many people use Quotetracker. I have been working with the ThinkorSwim people trying to get features from QT incorporated into TOS. Now, this is what they say they are doing but, I have yet to see a useful response to my input or changes made to TOS. However, I continue to email and call them many times a week.
I recommend that anyone who wants to keep using QT do the same so they know there are a number of us out there. At least we might be able to buy some time before they drop support of it.
Trade Support Line at TDAmeritrade: 1-800-672-2098.
I spent a good year and a half calling on upper level management at TD Ameritrade to do something about their crappy "snap-shot" data feed that was nothing close to REAL-TIME.
They kept making promises over that time, about how things were going to get better. Finally, the executive assistant to the CEO admitted to me that it just wasn't going to happen.
It sure seems like they have put all of their "eggs" into supporting the Think or Swim platform. Unfortunately, that STILL has the same crappy "snap-shot" data-feed.
It's unacceptable.
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high99
Registered: Jun 2002
Posts: 249 |
12-22-11 11:44 PM
Quote from iqfeed:
While our latest IQFeed release "broke" support for some 3rd party apps that aren't being updated to support our latest and greatest, we do have a workaround for QuoteTracker users. Just contact our support group and we can get it working with IQFeed. With this patch, there is no reason for QT to not continue working with IQFeed welll into 2012.
In addition, we now support CME group exchange fee waivers for Interactive Brokers customers so if you are trading through QuoteTracker with IB and using IQFeed data you qualify for exchange fee waivers, saving traders some money.
Creating a patch is good to know. Looks like somebody (you) still care about QT users. Good work.
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