Registered: Sep 2001
10-31-12 07:20 PM
Generator K has failed at NY4. Situation probably not under crontol:
Dear Equinix Customer,
Date and Time of Occurrence: 31-OCT-2012 13:10 Site Local Time
INCIDENT SUMMARY: Generator Failure
Equinix IBX Site Staff reports that Generator K has shutdown. Loads were transferred to the redundant generator. Site Engineers are investigating the issue and no customers were impacted.
Next update will be when a significant change to the situation occurs.
Equinix Operations Center
To place orders, schedule site access, report trouble or manage your user list online, please visit: http://www.equinix.com/contact-us/americas/support
If you have any questions or concerns regarding this incident, please contact the Equinix Operations Center at firstname.lastname@example.org.If the matter is urgent, you may contact the Service Desk North America by phone at +1.866.EQUINIX (378.4649) (USA or Canada) or +1.408.451.5200 (outside USA or Canada) for an up-to-date status.
How are we doing? Tell Equinix – We're Listening.
E Q U I N I X | One Lagoon Drive, 4th Floor, Redwood City, CA 94065 | www.equinix.com
© 2011 Equinix, Inc. All rights reserved.| Legal | Privacy