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vopiscus

Registered: Mar 2011
Posts: 5

01-04-12 06:49 PM

I am having some trouble with my ThinkorSwim Mobile software on my iPhone.

When I set an Alert (say, /ES >= 1271), the Alerts don't actually do anything (ie, Vibrate, pop-up a message, Ring, etc.) at all!

The only time the Alert works is if the application is open on my iPhone. But what's the point in that? I should be able to set an Alert and then have it ring a few hours later when it's in my pocket, right?

If anyone has some illumination on this problem, it would be nice to hear. Maybe I am doing something wrong. Please advise!

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ToddPMan

Registered: Jan 2013
Posts: 1

01-17-13 12:47 AM

Did you ever get this to work? I'm having the same problem. Assuming maybe this is still how it is designed?

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sledgeyum

Registered: Jun 2011
Posts: 179

01-17-13 05:23 PM

If you want text alerts , log into tda website and configure it there.

Quote from ToddPMan:

Did you ever get this to work? I'm having the same problem. Assuming maybe this is still how it is designed?

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volente_00

Registered: Nov 2002
Posts: 13710

01-18-13 12:18 AM

Do you have push notifications turned on for the mobile trader app ? When you say it only works when it is open, do you mean when the screen is open only ? Are you logging out of the app or just letting it run in the background ?

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