Esignal - experiencing 3-4 seconds quote delays...

Discussion in 'Trading Software' started by moskvich, Dec 19, 2015.

  1. moskvich

    moskvich

    Anyone has similar issues? I started noticing this about 3 weeks ago.
    Before that it wasnt more than a fraction of a second
     
    Last edited: Dec 19, 2015
  2. Is that on all issues? Used to be some indices updated only about every 5 seconds.
     
  3. moskvich

    moskvich

    all issues
     
  4. wrbtrader

    wrbtrader

    You're then obviously comparing the quotes from esignal with another source to notice that the data is delayed. What's that other source ?

    I recommend you do a video recording (many free ones on the internet) of eSignal side by side with that other source that's not delayed and send it to their tech support. If they don't believe you or give you unsatisfactory help...post it on Youtube to show the delays.
     
  5. moskvich

    moskvich

    IB, Sterling

    i just thought it could be an Esignal problem on my end, so asking around first...
     
  6. I just checked quotes from eSignal vs Fidelity's ATP... there doesn't seem to be a 3-4 second delay. Either "both are delayed so that I can't see it", or perhaps your issue is specific to your source and not systemic. ??
     
  7. CodeX

    CodeX

    What about the loading of charts on esignal v12
    It takes considerable amount of time for the charts to load; possibly in the range of 2, 3 to even 5secs

    Anyone else experiencing that or is that the norm with this version of the product?