IB Beginner / How about help using teamviewer?

Discussion in 'Interactive Brokers' started by jk90029, Jan 30, 2015.

  1. jk90029

    jk90029

    Dear-

    We all know that we can easily use TeamViewer to connect to screen of other person, if agreed by both.

    Now, IB beginner like me have lots of technical questions. I wonder if any broker can give me help with TeamViewer screen connection. It is easy to explain beginner question to IB staff with phone call.

    If IB does not do that, is there any broker which use TeamViewer and phone??

    Thanks in advance.

    -Jay
     
    #1     Jan 30, 2015
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  2. hyperscalper

    hyperscalper

    I think you'll find that Interactive Brokers has more of a "help yourself"
    approach to support, as they try to keep their costs low, for the benefit
    of the trader. There are so many resources for TWS and IB's tools in
    general that you should have no real need for "hands holding" from the
    broker.

    Remember, you don't have to know everything about the platform; just
    the things you specifically use... :)

    HyperScalper
     
    #2     Jan 30, 2015
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    d08 likes this.
  3. traderob

    traderob

    Actually interactivebroker help is pretty good these days. Ask them any question and they reply in enough detail. But if it is deemed non urgent you might wait a day ir two.
    No teamviewer though.
     
    #3     Jan 30, 2015
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