 "Trade your freedom for frustration" - stefan_777 | August 27, 2009 11:03 AM |
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You don't get what you pay for, not even close. |
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| "A waste of time" - trading1 | March 06, 2008 3:28 PM |
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There is nothing to recomend this firm. The earlier comments that they do not have their act together is an understatement. They assign an account manager who is uncontactable, there's weeks and weeks of delays to make a withdrawal. They don't respond to call,s emails, faxs, and yes they do "seem to think that it's our privilege to have an account and the standard answer to any question about the services is 'your problem is your own fault and we can't help you'.
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| "Tradefreedom? You gotta be kidding" - dave74 | December 03, 2007 6:52 PM |
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There's a simple reason why they sold out to Scotiabank.
They were getting killed by the competition. |
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| "Poor staff make a poor firm" - traderNik | November 14, 2007 9:30 PM |
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My mother wanted to try some trading, with my help, but she wouldn't open an account with any firm that didn't have CIPF protection of the funds. I found out that TradeFreedom had been purchased by CIBC and she felt comfortable with them, so we opened an account. This firm does not have its act together. The software is simply 10 years behind the times. Connectivity is intermittent. The firm opened a joint account for us but were subsequently unable to understand that both parties had access and trading privileges; their systems were apparently not 'set up' to recognize joint accounts. After trying to tell me that I had done something wrong, they finally admitted that they would have to fix their own problems.
The staff seem to think that it's our privilege to have an account and the standard answer to any question about the services is 'your problem is your own fault and we can't help you'.
I have had accounts at several brokers and I haven't experienced staff this arrogant. I recently opened accounts at IB and their support is very good compared to TradeFreedom. Needless to say, I opened an Advisors account at IB and brought my Mom's business to them. |
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 "For Canadian Traders" - Boib | September 28, 2006 3:26 PM |
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As good or better than most Canadian Discounters.
Direct Access Broker with commissions reasonable for Canadians.
Easy to use trading platform.
Free Level 1 3/4 quotes. Customer service beter than average
Realtime account info.
Executions at better prices than I got with IB
Commissions have an added $0.003 per share exchange fee. |
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