Ratings for Optimus Trading Group

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Optimus Trading Group

67% 33%

(3 Votes)


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Overall Reliability

1 - 3 of 3

"Update" - mrbud

November 09, 2012 3:55 PM


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Regarding my previous post, Matt has since reached out to me after reading my complaint on this site. He acknowledge that he may have had technical issues with one of his sites and offered to help and answer any questions I may have had. As said earlier, I didn't open an account so I can't rate anything else.

"They didn't answer my emails" - mrbud

November 07, 2012 6:05 PM


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I heard such great things about their customer service, so I thought I'd give them a try.

I sent two simple questions by email through their website. Tried a few times over two weeks. Never got an answer or an acknowledgement.

I can't rate anything else, as I never opened an account with them.

"Try Optimus" - RobertG

April 24, 2012 12:36 AM


Quote & Execution Speed
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Training & Tech Support
Commissions & Fees
Overall Reliability

Today was just a reminder why I chose them. Every time I have an issue they present solutions that are specific in nature. The bottom line is that they listened, and the tech support was professional. It's refreshing to work with someone like that. Good technology and true care for customers.

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