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I opened an equities account at Mastertrader.com about a month ago after extensive shopping for a new broker. They were willing to create a pricing/service package tailored to my trading style and volume. There was a glitch getting the account set up that had me worried, however, it was addressed quickly and corrected to my satisfaction.
I have called their customer service about a dozed times so far with a wide range of questions and find them most pleasant and knowledgeable. A real person answers the phone within 3 rings and if they don’t have the answer, they actually call back.
If you value good customer service in addition to reasonable pricing, I would recommend checking out this broker. |
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I use their realtick software, and although I am not to thrilled with Townsend these days, these guys do a bang up job anytime I need help with something. Most of the time they dont bother me and I dont bother them, which means everything is working right just as it should be. |